Tata Consultancy Services (TCS) is seeking a seasoned Retail professional to drive growth and delivery for Retail Customers in North America. Based in the Cincinnati area, this leader will help strengthen TCS's presence in key customer accounts to drive business growth, deliver high-impact transformation programs spanning strategy, operating-model redesign, process improvement, and technology enablement.
The ideal candidate combines deep retail expertise, commercial acumen, and hands-on retail transformation experience, with a passion for tackling complex business challenges across store operations, customer experience, digital commerce, merchandising and supply chain.
This is a senior client-facing role requiring a balance of consulting excellence, business development, and relationship leadership ideal for a commercially minded professional who thrives in dynamic retail environments and enjoys building trusted partnerships that drive measurable outcomes.
Bachelor's degree in business, management, or a related discipline; MBA or advanced degree strongly preferred. 15+ years of combined experience in retail consulting, transformation execution, or strategy, ideally within a top-tier consulting firm or major retail organization. Proven track record of building and growing client relationships, identifying opportunities, and leading pursuits to closure. Demonstrated expertise in business development, solution design, and account growth within the retail industry. Strong analytical, communication, and influencing skills, with the ability to engage confidently at the C-suite level. Deep understanding of current retail trends including digital transformation, AI-enabled operations, customer personalization, and omnichannel growth. Willingness to travel regionally and nationally as required.
Location: Cincinnati, Ohio Salary Range: $142,200 - $192,300 a year
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