Job Description

Job Description

Job Description

Company Description

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Supports resort operations by performing basic electrician tasks, including projects, preventive maintenance, and work orders.

As a Trades I - Electrician, you will:

• Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management
• Understand how electrical systems function and be able to install, troubleshoot, and repair equipment
• Safely work with ceiling fans, breakers, ballasts, switches, outlets, bulbs, and more
• Repair moderately complex equipment, such as vacuums, toasters, lamps, and small appliances as needed
• Work with low voltage systems (12V to 24V) to install controls, thermostats, transformers, relays, and breaker panels
• Install circuits and devices using electrical conduit (EMT), MC cable, and wiring as needed
• Demonstrate the ability to read and interpret technical data and O&M manuals
• Actively participate in procurement and inventory processes to ensure materials and tools are available for tasks
• Operate resort operations software and devices effectively (HotSOS)
• Communicate professionally via radios, phones, emails, and verbal interactions
• Perform maintenance and cleaning tasks as directed by resort management
• Safely use hand tools, power tools, and battery-powered tools required for electrical work
• Work using ladders, scaffolding, lifts, dust masks, and in confined or narrow spaces
• Follow safety guidelines and practices
• Identify and report potential hazards on the property
• Communicate and interpret guest needs with positive interactions toward resolution
• Adhere to all CFI/Westgate Resorts policies and procedures
• Always represent Westgate Resorts professionally through appearance, attire, and behavior
• Perform other tasks as assigned by resort operations leadership

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

• Minimum of 1 year of hands-on experience in trades and maintenance within a resort or commercial environment
• Technical certification or electrician license preferred
• Ability to be versatile, work well under pressure, and meet deadlines
• Must be at least 21 and have a valid driver’s license to drive company vehicles
• Must be able to lift 50lbs and work in outdoor weather conditions
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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